Shipping policy

Processing Times

All orders are carefully packed and dispatched within 1–3 business days (excluding weekends and public holidays).
You’ll receive an email notification as soon as your order has been shipped.


Postage Rates

Shipping costs are calculated based on your order and destination.
We currently ship within the UK, Ireland, Europe, and the USA.

Destination Brush & Clips (Example Order) Estimated Delivery Time
United Kingdom £4.99 2–4 business days
Ireland £11.25 3–7 business days
Europe £12.36 5–10 business days
United States £23.85 7–14 business days

Larger orders (e.g. including Aprons or Straps) may incur slightly higher postage costs depending on weight and packaging size. The final rate will be shown at checkout before payment.


Tracking & Delivery

All orders are sent via tracked delivery services where available.
Once dispatched, you’ll receive an email with your tracking number and a link to follow your parcel’s journey.

Please ensure your shipping address is correct when placing your order, as we cannot be responsible for delays or losses due to incorrect information.


Customs & Import Taxes

International customers are responsible for any customs duties, taxes, or import fees that may apply in their destination country.


Lost or Damaged Orders

We take great care in packaging each item. However, if your order arrives damaged or fails to arrive within the estimated timeframe, please contact us at [your email address] within 7 days of receipt, and we’ll do our best to help resolve the issue.


Returns

For information on returns or exchanges, please see our [Returns Policy].